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Order and Payment

  •          We will do the quality checkbefore delivery. If you receive goods with any defect, please contact us within7 days for goods exchange arrangement.
  •       The pre-order items may be out of stock. Ifthe pre-paid item is out of stock, we will send you notification for cancellation andrefund the pre-paid item.


About the order

 

  •         We reserve the right to acceptorders. In the event that your order(s) is/are not accepted, we would contactyou by phone or email. You may choose to refund or exchange any item with samevalue (you need to pay the price difference if the selected item is moreexpensive). We are sorry for any inconvenience caused.
  •          If you purchase multiple items,please check-out in the same shopping cart. Pleasenote that we are not able to merge numerous orders to deliver in one-go.
  •      Shipping schedule is fromMonday to Friday (excluding public holidays). Your parcel will be sent out in 4working days after confirmation. If there is any pre-order item, please payattention to the delivery date. We will arrange the delivery as soon aspossible.

 

Ø   If the recipient’s information is incomplete or incorrect, shippingtime will be postponed. Shipping time will also be delayed if we have systemupdate or stocktaking. We are sorry for any inconvenience caused.

Ø   If the parcel is rejected due to incorrect information provided or noone pick up the parcel, customer needs to pay for the extra delivery charge.

 

    Payment Method

 

      1. Credit card (VISA/ MASTER/AMEX)

   * Our website has a safe and reliable encryption system, whichdirectly linked to Stripe Centre. No surcharge for credit card payment.

2. Bank Transfer: CitiBank (*Only for Hong Kong Customers)

   * After payment, please Whatsapp at +852 6824 7277 to send us the receipt, together with order number and your name

3. PAYME: Payment through payme account 9630 3040, please remark the invoice no. and the registered phone number.

 

Change and Cancel Order

                                                                 

If you would like to change or cancel the order after confirmation,please kindly Whatsapp us at +852 6824 7277 in 24 hours; or else, we reservethe right to make any changes on the confirmed order.